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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Skoog

November 13, 2023

5  out of  5 rating by Chris Skoog
"Samantha has been a true gem to work with. She's been super thorough, patient, easy to ask questions of, and most importantly- not super salesy or overly pushy. When I call or they call, it feels like a small-town family business, not a multi-state corporate behemoth."
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Craig Bastian

October 27, 2023

5  out of  5 rating by Craig Bastian
"First contacted the Alba Agency to review our then current auto and homeowners insurance. Falen work with us to understand our needs and expectations regarding coverage. The result was for us a much more complete insurance package that was cost effective for us and met all of our needs. She and the agency have been very responsive and committed to us through the whole process. My opinion they are great example of how a small business should work, great customer focus and service."
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Vance M

October 26, 2023

5  out of  5 rating by Vance M
"Very very professional and helpful! Amber & Chris go above and beyond to make sure all your needs are met! Wouldnt even waste time shopping elsewhere! These guys are a homerun!"
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Roland Ramirez

October 17, 2023

5  out of  5 rating by Roland Ramirez
"Very professional, detail oriented, opportunity to review options and great listeners."
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v b

October 17, 2023

5  out of  5 rating by v b
"Johnny was extremely helpful and patient, answered all of my questions and accommodated all my needs for both home and car insurances."
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Robyn Johnson

September 15, 2023

5  out of  5 rating by Robyn Johnson
"Samantha Groen was a tremendous help locating a fraudulent charge on my account. She was able to locate the info in less than 24hrs. Samantha is always pleasant and extremely helpful when I call. Thanx Samantha for all your help!"
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Dutch VM

September 14, 2023

5  out of  5 rating by Dutch VM
"Samantha is the gold standard for customer service: interested, validating, knowledgeable and compassionate. She also can be quite funny! My conversation with her for a potential claim could have been just “business” but she made it personal. Thank you, Samantha."
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Alison Wooten

August 25, 2023

5  out of  5 rating by Alison Wooten
"Amazing experience, representative Falen Demita was wonderful at getting renters insurance set up in a quick, transparent and effective manner."
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Savannah Moore

August 25, 2023

5  out of  5 rating by Savannah Moore
"John Ingalls was extremely helpful and informative with setting up our new policy for car and home!"
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venn enriquez

August 22, 2023

5  out of  5 rating by venn enriquez
"Chris Alba and his team were very helpful, Especially John Ingalls. For helping me get my auto, home and life policies together. Looking forward to working with them in the near future."
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Larry Forsythe

August 10, 2023

5  out of  5 rating by Larry Forsythe
"Samantha at State Farm answered all of my questions and helped me with my Drive Safe app. Great job!"
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Bobby Sabeh

August 4, 2023

5  out of  5 rating by Bobby Sabeh
"Cecilia was amazing! She was efficient and fast! I called in for a quote and afterwards I requested several changes. Cecilia was patient during the process and made sure everything got done correctly. I highly recommend Cecilia for your insurance needs!"
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Licia Hurd

August 4, 2023

5  out of  5 rating by Licia Hurd
"The price for the amount of coverage was great. The insurance rep (Johnny) was very knowledgeable, friendly, and patient. Excellent customer service!"
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Rosa Perez

August 3, 2023

5  out of  5 rating by Rosa Perez
"Fue una muy buena atención ,amable ,contestando a todas mis preguntas."
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August 3, 2023

5  out of  5 rating by Anna
"Samantha guided us impeccably on saving via auto insurance and setting up renter’s insurance for a much lower rate than competitors. Grateful for her effort and timeliness to help us! Highly recommend!! We are always treated like family when it comes to Chris Alba’s office :)"
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Elvin Perez

August 2, 2023

5  out of  5 rating by Elvin Perez
"La atencion fue extraordinaria y muy profesional. El asesor de seguros Cecilia Guzmán nos ofreció una esmerada atención y nos mostró los distintos planes ajustados a nuestras necesidades. También nos hablo sobre la cobertura de seguros de salud y de propiedad inmobiliaria, lo cual nos pareció muy completa su asesoría. Gustosamente recomendaremos a State Farm como aseguradora y ampliamente a Cecilia Guzmán con plena disposición a atendernos en español o en inglés. Muchos éxitos. Elvin Perez"
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male human

July 25, 2023

5  out of  5 rating by male human
"I called the local office because the online system was completely messed up. The local office was able to handle the situation quickly and efficiently. Very happy with the resolution. Samantha understood immediately what the problem was, and made everything work. She was ready to help, and I appreciate that."
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Nasim Bell (The Tea Lady)

July 21, 2023

5  out of  5 rating by Nasim Bell (The Tea Lady)
"Chris is my new State Farm agent and he is hands on with the policies and has given us really good advice for setting us up in our retirement years."
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A Turner

July 20, 2023

5  out of  5 rating by A Turner
"Johnny provided excellent customer service. He heard my concerns and crafted a policy that provided me with adequate coverage."
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Orion Rodriguez

July 20, 2023

5  out of  5 rating by Orion Rodriguez
"Our agent was insanely sweet and very helpful and amiable!! If youre looking to find an office that is a judge free and has caring people come here!!"
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chloe wilborn

July 20, 2023

5  out of  5 rating by chloe wilborn
"Amazing people, I felt so welcomed. They’re so fun to be around and talk to!!"
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Nelson Lara

July 20, 2023

5  out of  5 rating by Nelson Lara
"Great customer service, very easy to work with."
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Theresa Sander

July 11, 2023

5  out of  5 rating by Theresa Sander
"Johnny was a 10 star representative for State Farm. His professionalism, kindness, patience, and humility are what seems to be missing in corporate interactions of today. This must also speak to the leadership at this branch since the call from Samantha was was the same quality."
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La Estacion dulceria

July 9, 2023

5  out of  5 rating by La Estacion dulceria
"Thank you so much for the gratefully experience getting the better option for insurance for us business. Cecilia Guzman very helpful and kind with us."
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Shauna Williams

July 3, 2023

5  out of  5 rating by Shauna Williams
"Falen Demita is an amazing lady with wealth of knowledge, personable and was a delight on the phone."