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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sohrab Tafreshi

March 15, 2023

5  out of  5 rating by Sohrab Tafreshi
"Great agent to work with. Chris and his team pave the way for you to make the right decision and will help you save money when it’s possible."

Donald Smith

March 10, 2023

5  out of  5 rating by Donald Smith
"My wife & I are moving to Spring TX from another state & Samantha has been such a wonderful help This move seems overwhelming & she has made the entire process seamless. Thank You Samantha &’State Farm for hiring her"

Johnny

March 10, 2023

5  out of  5 rating by Johnny
"Johnny and Falen were fantastic! They were polite, knowledgeable, and patient in thoroughly describing all the different types of life insurance options available to us and what would best fit our needs. Very welcoming and comfortable environment!"

Genesis Moreno

March 10, 2023

5  out of  5 rating by Genesis Moreno
"Falen & Johnny’s communication with me to get my Life Insurance scheduled & set up was amazing. The customer service is fabulous at this office, 10/10 recommended!"

Mary SiskoSmith

March 10, 2023

5  out of  5 rating by Mary SiskoSmith
"My husband & I are just moving to Texas from MI. I Have nothing but praise for Samantha & State Farm. They are really so helpful at making the transition smooth & I feel like I have a friend at State Farm - So comforting. I rank them a Strong Texan 5 Star rating Plus."

Lori McComb

March 8, 2023

5  out of  5 rating by Lori McComb
"It is an absolute pleasure working with Chris and his team. Chris worked with me diligently on finding the perfect fit when it came to choosing life insurance and any investment opportunities available. He also manages my insurance needs; from homeowners to auto, and anything else in between. I also have had the opportunity to work with Amber and she is an absolute GEM! Amber truly cares and strives on getting me the best and affordable coverage tailored to my specific needs. I wouldn't trust anyone else and I truly believe I have finally found a "home" with Chris Alba State Farm Insurance."

Thomas Wheeler

March 3, 2023

5  out of  5 rating by Thomas Wheeler
"Falen and Sam did great. Very fast in helping me figure out the right coverages and prices and giving me all of the information I needed"

barbara wyss

March 1, 2023

5  out of  5 rating by barbara wyss
"Thanks for great customer service. Hard to find these days. Thanks Chris"

Christina Anderson

March 1, 2023

5  out of  5 rating by Christina Anderson
"Chris Alba and his agents are always prompt and helpful when I have questions or put in a request!"

bestfitnesstracker watch

February 28, 2023

5  out of  5 rating by bestfitnesstracker watch
"Falen was simply phenomenal! She is very kind, professional & her customer service is excellent. She really did bless my day when she assisted me with all the questions that I had about my renter's insurance. I HIGHLY RECOMMEND THIS PLACE BECAUSE OF HER! What a GREAT staff she is to her team. If I were in a position to recommend her for a raise or bonus or promotion, I would HAPPILY DO SO! Thank you FALEN! You sure know how to brighten someone's day! PS: And of course, an office visit is due someday to visit Coach😊"

Dallas Montoya

February 27, 2023

5  out of  5 rating by Dallas Montoya
"Great experience with John. He gave me a fantastic deal on auto coverage that I didn't even realize I could be having. Look forward to a great relationship with the Statefarm team :)"

Sara Yu

February 24, 2023

5  out of  5 rating by Sara Yu
"Vit and Falen provide good rated quotes. They are super nice and patient"

kyle reyes

February 24, 2023

5  out of  5 rating by kyle reyes
"State Farm somehow was able to give me the best rates compared to anyone else. Falen is awesome! as well always having my back and helping me keep my savings. Best State Farm team no lie"

Alex Torres

February 24, 2023

5  out of  5 rating by Alex Torres
"Johnny, at Chris Alba’s office, provided great customer service and excellent help! Helped me create the perfect coverage plan."

CheTera Butler

February 24, 2023

5  out of  5 rating by CheTera Butler
"The office was amazing! The person that helped me was Johnny and he was patient and always called me back when I needed him too. I would definitely recommend this location to anyone"

TLJ

February 21, 2023

5  out of  5 rating by TLJ
"Great customer service! I was shopping around and I requested a quote. I received a quote quickly. The representative, Falen Demita answered my questions and offered options. She also brought to my attention that with my current auto policy, I was under insured on the value of my vehicle which could have cost me a lot of money. I felt valued as customer and my business was appreciated. Thank you Falen."

Ana Rodriguez

February 20, 2023

5  out of  5 rating by Ana Rodriguez
"Recently moved from out of state and Amber was very helpful in all aspects. Thank you for your awesome customer service and support!"

Ron

February 18, 2023

5  out of  5 rating by Ron
"Great customer support & service. Amber was very helpful and knowledgeable about all the different options on all my policies. Enjoyed doing business with them. I highly recommend them."

Angela Grady

February 16, 2023

5  out of  5 rating by Angela Grady
"I love these people! Amber, Falen, Chris...I've spoken with them all and have nothing but good things to say. They have displayed nothing but professionalism mixed with loads of patience, understanding and even humor. They know their stuff and are WILLING to help folks like me who don't always get things first time around better understand the process. Totally thankful to have a team of folks to help me with my insurance needs...to make sense of it all!"

Matthew Blaise

January 27, 2023

5  out of  5 rating by Matthew Blaise
"I enjoyed my time when discussing different types of insurance with Falen. She was very understanding of where I currently in life and what type of insurance would be best for me and my family based on my assets. She was patient when explaining my options and allowed me to think over what was best for me. She had my best interested in mind and was not focused on hitting a quota, unlike many other insurance agents. I would recommend Falen for all insurance inquiries."

Jennifer Plenty

January 20, 2023

5  out of  5 rating by Jennifer Plenty
"I want to give a HUGE shout out to the best team especially Amber at State Farm! You are the absolute best. Thank you for ALWAYS helping me with my needs and for genuinely caring about me and my family. You’re a true blessing! Because of you and and your amazing customer service, we will always be apart of State Farm."

Lynn Daigle

January 19, 2023

5  out of  5 rating by Lynn Daigle
"Falen was awesome, very knowledgeable, professional, personal enough to make me laugh, I have faith that their are genuine people out there🥰🥰🥰🥰🥰🥰"

Koala Impala

January 19, 2023

5  out of  5 rating by Koala Impala
"Great location and personnel"

Emily Llamas

January 13, 2023

5  out of  5 rating by Emily Llamas
"Had a great experience buying car and renters insurance from Johnny. He is knowledgeable and thorough in making sure I understood every aspect."

Ken Domeshek

January 13, 2023

5  out of  5 rating by Ken Domeshek
"Chris Alba and his team did an excellent job. I have been with State Farm for decades, but my insurance had not been updated in a long time. They reviewed everything and updated my auto and homeowners policies to my current needs. The money that they saved on my auto policy was enough to pay for a personal umbrella policy, which I was glad to have. I also did some comparison shopping and learned that the grass is not greener at other insurance companies price-wise, despite the unsolicited come-ons that appear in my mailbox with regularity. The combination of price and service that I received was unbeatable. KD"