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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marla Hill

March 8, 2025

5  out of  5
rating by Marla Hill
"I had a very positive and pleasant experience with Aaron Furrow. It started with a call from him wishing me happy birthday and before I knew it I transferred both my homeowners and auto policies back to State Farm (from several years ago). My new rates are so much better than what I was previously paying and I’m now back with a well known reputable company. I’m very pleased ….. and all because I answered my phone, which I usually don’t do. Great customer service!!"
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Kate Wiley

March 8, 2025

5  out of  5
rating by Kate Wiley
"Falen was so lovely! She made me feel welcomed and walked me through everything to make sure I understood exactly what I needed with my insurance policy. She treated me just like family and she’s so funny ! Very kind and loving woman. Thank you falen for making my experience with statefarm 10/10 !"
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transatlantic AutoGroup

March 1, 2025

5  out of  5
rating by transatlantic AutoGroup
"All my insurance needs were fulfilled by Chris and his team. Special thanks to Falan, amazing support for us from the beginning. I am a satisfied customer with 4 auto policies, homeowners insurance and life insurance all in one. Thank you for your outstanding services, highly recommended."
We responded:
"Thank you so much for your thoughtful review! I'm thrilled to hear Falen and my agency team provided you with outstanding service and helped fulfill all your insurance needs. Your trust and recommendation mean the world to us, and we look forward to continuing to serve you! "
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KASSANDRA BISHOP

February 28, 2025

5  out of  5
rating by KASSANDRA BISHOP
"I’ll just start off by saying that Falen goes above and beyond for her clients. She keeps her clients best interests in mind while also finding good deals! SHES been a huge help to us and we couldn’t be happier with our experiences with her!"
We responded:
"Thank you, Kassadra, for your kind words about Falen! She truly goes above and beyond to ensure all clients receive the best service while finding great coverage at the right price. We appreciate your trust in our agency team and are grateful to have had the opportunity to help you! Come by and visit our office dog Coach!!"
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Chris Ulrich

February 28, 2025

5  out of  5
rating by Chris Ulrich
"Excellent agent committed to pairing you with the best policy for your needs and budget. Went above and beyond explaining and comparing policies and companies."
We responded:
"We're delighted to hear that you had such a positive experience with Falen! Providing personalized service and finding the best policy for our clients' needs is always a top priority. Thank you sharing your feedback, and we look forward to assisting you with any future insurance needs you may have! "
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Jim Connor

February 23, 2025

5  out of  5
rating by Jim Connor
"After over 30 years with my prior carrier, I met Chris and his team based on the recommendation of a friend of mine. Not only was it a nice change to deal with an insurance agent face-to-face in a physical office, but also I was able to save a significant amount of premium dollars with no material reduction in coverage (and even some enhancements). A big shoutout to Chris's colleague, Will Jones, who put the program together and provided me with a detailed explanation of the coverage and any potential options to consider. Some months later, Chris checked back with me to see if I had any concerns or questions. I did not, but appreciated him taking the time to follow up with me as part of his annual check in that he does with his clients. My only regret is that I did not switch to Chris and State Farm years ago. Chris, Will, and the other team members are truly outstanding and have exceeded all of my expectations."
We responded:
"Jim, thank you so much for your kind words and for trusting Chris Alba State Farm with your insurance needs! I'm thrilled to hear that Will and the team provided you with exceptional service, helping you find the right coverage while also saving on your premium. It's our priority to build lasting relationships with our clients, so we truly appreciate your recognition of our personalized approach and annual check-ins. We're grateful to have you as part of our State Farm family and look forward to continuing to serve you for years to come! "
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Jeffrey Westergren

February 22, 2025

5  out of  5
rating by Jeffrey Westergren
"My wife and I met with Chris for the first time. We have been State Farm customers for almost 50 years. Chris and his staff were the most consumer friendly agents we have encountered over all of those years. Chris explained our coverages in great detail so that we understood exactly where we needed to be. As important, he took the time to understand who we are as individuals and what our lives are like on a day to day basis. We are blessed to have such knowledgeable individuals overseeing our insurance needs. Thank you to Chris and the staff for your concern about our future well-being. Bless you all!"
We responded:
"Jeff, thank you for your heartfelt review. It was a pleasure meeting with you and Rachael, especially given your nearly 50 years with State Farm. I'm delighted that our team provided you with a friendly and informative experience. Understanding our clients personally is essential to us, and we're grateful for the opportunity to oversee your insurance needs. If you have any further questions or need assistance, please don't hesitate to reach out. Blessings to you both! "
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Sohrab Tafreshi

February 20, 2025

5  out of  5
rating by Sohrab Tafreshi
"Great agent to work with. Chris and his team pave the way for you to make the right decision and will help you save money when it’s possible."
We responded:
"Thank you, Sohrab! I'm glad Amber could met with you to review your policies. At Chris Alba State Farm, we offer annual policy reviews to ensure our customers have the coverage and pricing they deserve. We appreciate your trust and are always here to help! "
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Peggy Ludwick

February 14, 2025

5  out of  5
rating by Peggy Ludwick
"Aaron did a great job giving me all the information to help me make a decision on my home and auto choices. I felt like he was looking out for my best interest and being honest to me. After checking with other insurance companies, I feel like I got the best deal with State Farm. Thank you Aaron."
We responded:
"Thank you, Peggy! I'm glad to hear that Aaron provided you with the information and support needed to make the best decision for your home and auto insurance. As always, we strive to look out for our customers' best interests, and we're thrilled you found the best deal with State Farm. We appreciate your trust and are always here to help! "
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O’Neill McDonald

February 12, 2025

5  out of  5
rating by O’Neill McDonald
"Many thanks to Samantha for help in successfully moving an auto damage claim that was stuck to a quick resolution"
We responded:
"Thank you for your review! I'm pleased to hear Samantha was able to assist you with your claim. As claim advocates for all our customers, we're always here to support you and ensure the process goes smoothly- rather than just providing a 1-800 number. Let us know if we can assist you with anything else! "
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Julie Seifert

February 10, 2025

5  out of  5
rating by Julie Seifert
"Very helpful and friendly, took the time to explain all my options"
We responded:
"Thank you, Julie! I'm glad to hear that you had a positive experience with us. Taking the time to explain all your options is something we value, and we appreciate your kind words. We're here to help when you need something! "
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Sarah Spencer

February 4, 2025

5  out of  5
rating by Sarah Spencer
"Will got our family an unbelievable deal, cutting our previous rate nearly in half. Excellent service and love this agent. His setup and response time was very quick. I will be recommending contacting Will to others"
We responded:
"Sarah, thank you so much for your kind words! I'm happy to hear Will could help your family get an incredible deal with quick and efficient service. Your recommendation means the world to us, and we look forward to assisting you and others in the future!"
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Brian Spencer

February 1, 2025

5  out of  5
rating by Brian Spencer
"Called Will and he saved me 50% off what I was paying! He was super helpful and went thru all details and explained the best ways to save us money."
We responded:
"Brian thank you for sharing your experience! Love that Will was able to help you save 50% and provide you with detailed options. We're always here to help you make the most of your coverage while keeping cost a priority. "
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hlyork

January 26, 2025

5  out of  5
rating by hlyork
"I’ve had State Farm for years, but Chris is far and away my favorite agent I’ve had. His office is very friendly and unbelievably fast and efficient."
We responded:
"Skip, thank you for the 5-star review! We love feedback from our long time policyholders, thank you for your business!"
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Lance

January 24, 2025

5  out of  5
rating by Lance
"Aaron Furrow was extremely helpful. He was able to get me a much better rate than any of the other companies I got quotes from. He was able to get me the maximum discounts that I qualified for. I highly recommend Aaron!"
We responded:
"Lance, thank you for sharing your experience! I'm thrilled to hear Aaron was able to find you a great rate and maximize your discounts. Your recommendation means so much to us, and we're always here to help with any future needs. "
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Kate Maavich

January 24, 2025

5  out of  5
rating by Kate Maavich
"Samantha was wonderful in assisting us with a recent claim by going above and beyond to try to rectify the situation. Thank you Samantha!"
We responded:
"Thank you for sharing your experience! I'm pleased to hear Samantha was able to go above and beyond to assist with your claim. Helping customer's during claim time is very important to our agency! "
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Ernesto Hinojosa

January 23, 2025

5  out of  5
rating by Ernesto Hinojosa
"Cecilia, me brindó toda la ayuda e informacion para integrarme como asegurado a través de su compañía, Cecilia excelente agente, su trato es muy amable y profesional"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que Cecilia pudo brindarle toda la ayuda e información que necesitaba. Es una parte invaluable de nuestro equipo, y estamos orgullosos de su dedicación y profesionalismo. ¡Estamos aquí para ayudarle siempre que lo necesite!"
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Alan Orellana

January 20, 2025

5  out of  5
rating by Alan Orellana
"I just want to say thank you to Will Jones. He helped me with all of my insurance policies. He made it super easy & super fast. Great guy."
We responded:
"Thank you for your kind words! I'm pleased to hear that Will provided you with such efficient and helpful service. I'll make sure to pass along your gratitude- he truly is a great asset to our team! "
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Eduardo Arellano

January 19, 2025

5  out of  5
rating by Eduardo Arellano
"Outstating service. Agent understood my needs from the beginning. He worked with me until I was satisfied, agent made me feel part of the new family. I'm glad he is part your team."
We responded:
"I'm pleased to hear about your positive experience with Aaron! It's great that he made you feel understood and welcomed you as part of the family- your satisfaction means the world to us!"
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Shayan Yazdi

January 18, 2025

5  out of  5
rating by Shayan Yazdi
"Kristina helped me with my Auto and renters insurance. I am beyond happy with their performance. From the very first moment she was able to build a trust that made me to remember her name so I could specifically reach out to her (Im horrible with remembering names). She is wonderful at communicating and made sure I totally understood and was happy with the coverage. You can feel it when people are being genuine, and she genuinely wants to help people. I highly recommend."
We responded:
"Kristina will be so happy to hear your kind words! Building trust and ensuring you feel confident and informed about your coverage is exactly what we strive for. I'm thrilled she made such a positive impact, and we truly appreciate your high recommendation! "
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Destiny Hope

January 10, 2025

5  out of  5
rating by Destiny Hope
"Fantasitc Experience!! Getting started was supper easy and informative an save me alot of money!! Agent Falent Demita was so pleasant to work with and made my experience a fantastic one! Looking forward to having State Farm!"
We responded:
"We're so glad to hear you had a fantastic experience! Falen truly goes above and beyond to make the process smooth and enjoyable, and we're thrilled she was able to save you money. Welcome to the Chris Alba State Farm family- we look forward to being here for you! "
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ashwani kumar

January 7, 2025

5  out of  5
rating by ashwani kumar
"Great experience with Chris Alba State Farm Insurance Agent. Got my motorcycle insurance thru’ Falen Demita, one of the agents at the office. She was super awesome and was well versed with all the nuances pertaining motorcycle insurance. Got the best deal from them. Highly recommended!"
We responded:
"Thank you for your 5-star review! I'm so glad to hear about your great experience! Falen's expertise and dedication truly shine, especially when helping customers like you navigate the details of motorcycle insurance. Thank you for your recommendation, and welcome to the Chris Alba State Farm family! "
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Alex Johnson

January 1, 2025

5  out of  5
rating by Alex Johnson
"I was shopping for auto insurance and Falen was very helpful. She showed me the current insurance coverage I had was not enough and helped me understand what each coverage meant. She is genuine and that is hard to come by. You can tell she loves her job."
We responded:
"Thank you, Alex, for your kind words and for taking the time to share your experience! It makes me happy to hear that Falen provided such helpful and genuine service- she truly loves helping customers and it shows. Wishing you a Happy New Year filled with joy and Blessings! "
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Taytem Reeves

December 18, 2024

5  out of  5
rating by Taytem Reeves
"Samantha is great! She has been so helpful through the process of moving and always does her best to solve issues that come along the way."
We responded:
"Taytem, thank you for sharing your experience! I'm glad to hear that Samantha has been a reliable and helpful insurance resource for you during your move. We appreciate your trust and look forward to continuing to assist you! "
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Bretland Bosson

December 16, 2024

5  out of  5
rating by Bretland Bosson
"Everyone needs insurance and everyone wants to sell it... Aaron here was persistent, but with a purpose. He consistently assured me that this office was different and that it truly cared about my family - to answer the obvious question for all yes, and my rates too... Remember, cheap isn't the best as payment when you need it most is what matters with life's catastrophic events. However, his cold call was in relevance to new rates going into place and he simply wanted an opportunity to earn back my business as I was with State farm before and they were not competitive in my market. After a couple follow-ups I gave him a shot but warned him that I'm very detailed and will comb through this versus the incumbent carrier. Not only did he understand but he stepped up to the plate and sent me line by line differences for every single piece of coverage and benefit with a full explanation via email, phonecall, and in person. To shorten this I now have better coverage at a better rate and this is all because Aaron was persistent and not a pester in earning back my business. Upon stepping in their office to meet the team that will be working with you, You will see that they have genuine smiles and are truly there to help and sincerely thankful for your business. You are encouraged to ask all questions and stop by anytime to get help with any aspects of your insurance. In 2024 that can be hard to find. Customer service first always as that is why your business exists to be in with. This office gets it and simply wants a chance to earn it. Also the have an incredible Coach in their office that is arguably hall of fame worthy... (It's their office Dog). Thank you, Aaron!"
We responded:
"Bretland, thank you so much for your thoughtful and detailed review! I'm thrilled to hear that Aaron's dedication and persistence made such a positive impact, and that you're now enjoying better coverage at a better price. Our entire team, including Coach, is grateful for the opportunity to serve you and is always here to provide exceptional service whenever you need us! "