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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Petrescu

June 12, 2024

5  out of  5 rating by Christian Petrescu
"Statefarm agent Falen is absolutely the best. Super knowledgeable, well mannered and very supportive."
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Jared Lee

May 29, 2024

5  out of  5 rating by Jared Lee
"Great staff and friendly faces! Always on time and they never leave you hanging Falen is the best!"
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Cody Caesar

May 28, 2024

5  out of  5 rating by Cody Caesar
"Falen did an excellent job with my service and quoting me on my new auto insurance.She was kind hearted and professional and answered all that I asked and went through the whole policy with me word for word. I would highly recommend her to anyone of my family members or friends to her and I would be happy if you could reach out to Falen and get all your insurance questions and needs."
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Timothy Hemming

May 14, 2024

5  out of  5 rating by Timothy Hemming
"Falen Demita is the name of the representative I enjoy working with. 12/10 for service, she was super straightforward and down to earth. Thank you!"
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Sassan Dj

May 8, 2024

5  out of  5 rating by Sassan Dj
"I contacted several people to get a insurance quote Kristina Alba not only was very nice, but she also got everything taken care of literally within minutes Thanks for not wasting my time really appreciate your professionalism"
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Bobby Beamer

April 29, 2024

5  out of  5 rating by Bobby Beamer
"Cecilia did an outstanding job. Quick and competent replies, with info I can use. And followed up with more info when I needed help."
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Monique Sandoval

April 24, 2024

5  out of  5 rating by Monique Sandoval
"I had a great experience working with Kristina. She was incredibly helpful, knowledgeable, and made the process easy and stress-free. I highly recommend their services!"
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FLE Learning

April 18, 2024

5  out of  5 rating by FLE Learning
"Recently, I had the pleasure of speaking with Cecilia Guzman, and I must say, her service as a customer relations representative for auto insurance was exceptional. From her professionalism to her expertise, Cecilia demonstrated a genuine commitment to addressing our needs and providing comprehensive solutions. I highly recommend Cecilia to anyone seeking outstanding customer service and personalized insurance assistance."
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R Baeza

April 18, 2024

5  out of  5 rating by R Baeza
"Had the pleasure of speaking with Kristina regarding quotes on renter's and auto; knowledgeable and professional - 5 Stars - Highly recommend!"
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Jessica Blanchard

April 18, 2024

5  out of  5 rating by Jessica Blanchard
"Knowledgeable and helpful with a great energy. Thank you Kristina Alba!"
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Vince Messimer

April 17, 2024

5  out of  5 rating by Vince Messimer
"Chris Alba is an awesome guy. He is always available to answer questions about my policy and periodically provides insights on ways to improve my coverage and minimize my risks. Chris and his team are also active in supporting local charities in the community."
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Phill Herrera

April 17, 2024

5  out of  5 rating by Phill Herrera
"Kristina Alba is very professional and helped me with all of my insurance needs. Thank you!"
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cynthia wood

April 11, 2024

5  out of  5 rating by cynthia wood
"Samantha Groen was very helpful and professional while giving me a quote and signing me up with State Farm. I highly recommend giving her a call she really knows about Auto & Home Insurance and will take great care of you."
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Anna Rylek

April 10, 2024

5  out of  5 rating by Anna Rylek
"Fantastic customer service. Will recommend to my family and friends."
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Eric Labardini

April 10, 2024

5  out of  5 rating by Eric Labardini
"So happy with the Alba State Farm Agency. They really do make you feel welcome. Amber walked us through all the steps and made changing from our old insurance to new very easy. Not to mention saving us a lot of money. Looking forward to a long relationship with these new friends."
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Gabrielle Allen

April 10, 2024

5  out of  5 rating by Gabrielle Allen
"Falen was patient , she researched for me , broke down the verbiage and showed me what I was missing in coverage from my previous insurance company. Her follow up is unmatched and her energy towards explaining the options is unmatched. Call and ask for her today!!! Adding my additional policies soon!"
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Amanda Sena

March 26, 2024

5  out of  5 rating by Amanda Sena
"I had the pleasure of speaking with Kristina Alba over the phone for a quote on both home and car insurance, and I must say, her service was outstanding! From the moment she answered the call, Kristina exuded professionalism and genuine care for my needs. She fully understood my situation before providing me with a comprehensive quote that perfectly matched my needs. Kristina's knowledge and expertise in the insurance were evident throughout our conversation, and she took the time to explain every aspect of the policies. If you're in need of insurance coverage and exceptional service, I highly recommend reaching out to Kristina Alba. Thank you, Kristina, for your professionalism, expertise, and outstanding customer service!"
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Brian Ramirez

March 13, 2024

5  out of  5 rating by Brian Ramirez
"Kristina Alba was able to save me a ton of money on both vehicles full coverage policy, as well as on my homeowners insurance with great expedited and professional service! Highly recommend!"
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Carlos Rubens

March 12, 2024

5  out of  5 rating by Carlos Rubens
"I was looking for State Farm in my area and tank Good I find the right agent, Mrs Falen look my old policy and compensation Stets Farm is more for less so a chance to Also she look my finance situación and Ofer one umbrella policy for 1000000.00 dl. Now i fill more protect .thank Falen you are super good, Mr. Alba is very a fortunately to have you . Good bless you"
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_u kine

March 11, 2024

5  out of  5 rating by _u kine
"Gabrielle Vega aka “Gaby” is one of the sweetest human beings you could ever come in contact with. Her professionalism is beyond words, and her compassion for others is compelling! She not only found away, but customized and built a perfect fit auto policy for me WITHOUT judgment. I highly recommend Gabrielle Vega aka “Gaby”. Today… I was blessed to cross paths with her. Thank you Gaby! Such an unforgettable experience…..! Thank YOU!!!"
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March 5, 2024

5  out of  5 rating by Kayla
"Kristina was very helpful and knowledgeable. She found me a cheaper rate than my current insurance. She was also very kind! Thank you for the help!"
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Erica Hall

February 28, 2024

5  out of  5 rating by Erica Hall
"Kristina was absolutely amazing. She took time to get me quotes on all the different types of insurance I was interested in. She made the process quick and while providing me peace of mind. I highly recommend anyone in the market to contact her."
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Chris Ulrich

February 28, 2024

5  out of  5 rating by Chris Ulrich
"Excellent agent committed to pairing you with the best policy for your needs and budget. Went above and beyond explaining and comparing policies and companies."
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Cele Cervantes

February 19, 2024

5  out of  5 rating by Cele Cervantes
"Was very helpful and informative in my insurance needs, Thank you!"
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February 15, 2024

5  out of  5 rating by Sean
"Falen was very helpful with assisting me in getting renters insurance for my move to the Woodlands all the way from Hawaii. She consistently kept in touch and helped guide me through the process. Could not recommend her enough."